John Long

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Senior Software Engineer, Test Infrastructure,  Slack

February 2024 —  Present   9 months

• Improved cloning operations by ~85% by switching to reference repo based process
• Supported inclusive language efforts by refactoring CI system to support main as a default branch
• Resolved persistent issue of dropped webwooks by correlating it to our deployment process using Grafana
• Reduced risk of test framework regressions by introducing type checking and python native installation process

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Senior Software Engineer in Test,  F5 Networks (Aspen Mesh)

September 2020 —  November 2023   3 years

• Owned test automation and release CI/CD around the F5 Aspen Mesh product
• Expanded role to include developing features, from development of a Kubernetes controller to improvements regarding failover and garbage collection issues
• Contributed to migration of delivery mechanism from Helm/Docker registry to OCI-based registry
• Participated in on-call rotation, helped with triaging escalations, and developed automated tests to reproduce discovered issues
• Worked with various build tooling (Bazel, Go tool chains) to apply CVE fixes and leverage build caching to reduce build times by 50%
• Migrated CI/CD processes from Jenkins to CircleCI and then later CircleCI to Prow
• Increased test and platform coverage across various Kubernetes platforms and versions
• Improved build environment from a Kubernetes cluster with static set of nodes to a scale-from-0 configuration resulting in >75% cost reduction
• Eliminated Kubernetes cluster maintenance and 95% of the cloud expenditure of our self-hosted documentation by designing and implementing a CloudFront w/ Lambda@Edge implementation as a replacement

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Senior Software Engineer in Test,  NetApp (SolidFire)

September 2018 —  September 2020   2 years

• Created and automated test plans for new feature development as part of an agile team working on SolidFire, a distributed, scale-out storage system
• Helped provide guidance on transformation to containerized architectures for test execution environments, ensuring rapid, consistent, and reliable test execution environments
• Served as member of code owner group responsible for performing code reviews on both new test automation and framework contributions
• Triaged complex distributed testing within CI pipeline and contributed numerous improvements to the tests and pipelines themselves

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Software Quality Senior Principal Software Engineer,  Dell EMC

May 2016 —  August 2018   2 years

• Test Architect for Data Path of new Midrange Storage Product, reviewing Test Case plans and guiding/implementing test automation strategies
• Designed and implemented Python-based test automation framework responsible for functional/system testing of Hyper-Converged Product
• Automation Team Lead for System Test team in charge of Installation and Upgrade areas for VNX and VNXe product lines. Provided mentoring for test automation developers and ensured best practices

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Principal Software Engineer,  EMC Corporation

May 2012 —  May 2016   4 years

• Consulted and contributed to Automated Results and Triage Service team. Built a system that integrates into our test automation platform; automating defect filing, triaging data collections, routing defects to appropriate teams, and identification of duplicate defects
• Integrated Puppet Enterprise into our Continuous Test Environment. Test Environment required 200-300 clients to be in-sync and perform software updates in a 24/7 test environment without affecting production tests. Developed dozens of Puppet modules for the various software components
• Improved system test upgrade process by providing reliable and efficient upgrade and downgrade scripts

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Senior Software Engineer,  EMC Corporation

May 2010 —  May 2012   2 years

• Expanded and maintained Perl-based automated test framework used for nightly testing of various data service products on the VNX product line; testing focused primarily on data protection and storage efficiency services
• Built an easy-to-use CLI framework to wrap around internal engineering tools to accelerate early testing efforts

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Software Engineer,  EMC Corporation

May 2003 —  May 2010   7 years

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Software Engineer,  IBM Corporation

June 2001 —  July 2002   a year

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Computer Engineering, Bachelor

1997  —  2001   4 years

North Carolina State University